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Equiniti Pension Solutions

FAQs

QMy password is incorrect?

A

If you have forgotten or lost your password, please click on the forgotten password button on the homepage. From here please answer the preceding security and known information questions, clicking next step when finished.

Once your identity has been confirmed you will be able to set a new password.

QHow can I edit my personal details?

A

Once you have successfully logged in you will be able to edit your personal details within the "Your Details" page.

QHow do I change my password?

A

Once you have successfully logged in you will be able to change your password within the "Your Account" page. Please ensure you save changes when finished.

QWhat should I do if my account is disabled?

QCan I transfer my old pensions to my Welplan Pension?

A

You can transfer any externally held pensions to Welplan. Please visit our guidance page here to find all the information you need to transfer one or many funds to your Welplan Pension.